The always-on AI personal assistant, which keeps working in the background even when you aren’t asking it to, is this year’s answer to the question of how people will actually use deep learning models. The startup Instinct became an overnight sensation, and Meta put the full force of its marketing behind its assistant, Muse.
“There’s kind of this convergent evolution happening,” Embiricos said of the efforts to build AI assistants. “As we were working on the product, we realized if we could frame this as, it’s an entity and it’s a single conversation, not many different conversations….it starts to become intuitive.”
The assistant is available in the ChatGPT desktop and mobile apps to subscribers on the Pro tier or higher, with plans starting at $100 a month. Once it is connected to your calendar, email, computer and other tools, the agent tries to help you get your work done.
Embiricos points out that you could achieve much of dots’ functionality with Open AI’s Codex app, its coding tool, released at the beginning of this year. But that requires more work and hand-holding. He recalled celebrating when his wife started leaving her computer on all night so that her agents could keep working.
“On the product team, what I think about is, how do we make this intuitive and useful to people?” he told Disrupt attendees. “A lot of that isn’t building some new piece of tech into the product; it’s how you frame it to the user and how it feels.”
The idea of a persistent agent is that it doesn’t need prompting. For OpenAI, means more token usage, and for users, a more pro-active assistant “that’s sort of thinking about you and thinking how to help you,” as Embiricos put it.
In our testing, the assistant’s ability to think ahead is apparent and often useful, but it isn’t quite there yet. It will flag calendar conflicts and upcoming deadlines, but not necessarily in the most timely fashion.
“The first time it told me about one of those [conflicts]—this is like early in development—it told me three minutes before the thing,” Embiricos says of his dot. “It’s like, ‘Hey, this thing is coming up. You might want to do something about it.’ I only have three minutes!”