AI can make tech CEOs’ lives easier. What about everyone else?
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On Equity, we discuss why tech CEO statements can seem so tone deaf.
Dazzle AI CEO Marissa Mayer recently became the latest tech CEO to face criticism over seemingly out-of-touch comments extolling the usefulness of AI.
Amanda’s answer: “A little bit of both.” She also argued that the tech industry is increasingly pushing a future “where basic human interaction gets more and more optimized out of actually occurring,” adding, “And call me old school, but I think that humans being able to talk to each other is probably a net positive for society.”
I think [CEOs] are trying to walk this delicate balance. On the one hand, there’s a tremendous financial incentive for them to make the case that you should use this technology in every aspect of your lives. But when you make that case, it actually [doesn’t paint] a very appealing picture. In some cases, it’s downright dystopian.
But I will say this: There’s this whole idea of ChatGPT and other AI tools making your life easier when it comes to personal relationships. And in many of these cases, it just seems to overcomplicate what would be, like, observing your child. That might be hard for some people, the people who are building these products, and it doesn’t necessarily relate to everyone else out there in the world. It can just seem so incredibly disconnected when you see these quotes.
To me, it always comes back to — who are they speaking to? Are there people out there who can relate? Maybe there are.
Or in the New York Times article, Marissa Mayer mentioned, “Well, what if my AI could coordinate with my husband’s AI” and stuff like that. And I think that it feels like people are trying to over-optimize out of just having conversations with people.
I’ve already seen that happen in my generation, where I do notice in myself that if I’m ordering takeout, it feels weird to call a place. I’m just so used to, “Well, obviously you can do it online and you don’t have to talk to anyone. And I feel like there’s just going to be more of these things, where basic human interaction gets more and more optimized out of actually occurring. And call me old school, but I think that humans being able to talk to each other is probably a net positive for society.
And then also, you are outsourcing the decision of who you are going to date to a computer that you are trusting knows you better than yourself, which I don’t think is true.
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